Frequently Asked Questions

Sehat Sahara is a non-profit healthcare platform that provides free medical consultations, medicines, and monthly stipends to underprivileged patients across Pakistan. Our mission is to ensure that no one is denied healthcare due to financial constraints.

Our services are available to all Pakistani citizens who cannot afford medical treatment. We prioritize patients from low-income families, especially those with chronic conditions requiring ongoing care.

Yes, all our services including doctor consultations, prescribed medicines, and monthly stipends are completely free for eligible patients. We are funded through Zakat, Sadqa, and charitable donations.

We are funded through charitable donations including Zakat, Sadqa, Fitrana, and general donations. We also partner with corporate sponsors and international health organizations. Every rupee is tracked transparently.

You can register by visiting our website and clicking "Get Free Treatment". You will need your CNIC, phone number, and basic medical information. The process takes about 5 minutes.

For registration, you need your CNIC (Computerized National Identity Card). For stipend applications, you may need additional documents like income certificate, utility bills, or medical reports.

Medical requests are typically reviewed within 24-48 hours. Stipend applications may take 5-7 business days for thorough verification.

Yes, you can register on behalf of family members, especially elderly parents or young children. You will need their CNIC and medical information.

After registration, submit a medical request describing your condition. Once approved, you will be assigned a volunteer doctor who will contact you for consultation via phone or video call.

Yes, all our volunteer doctors are registered with the Pakistan Medical Council (PMC). They include general physicians and specialists in various fields.

Doctors are assigned based on your medical condition and doctor availability. However, for follow-up consultations, we try to connect you with the same doctor.

If your condition requires specialist care, your assigned general physician will refer you to an appropriate specialist within our volunteer network.

After your consultation, the doctor will provide a prescription. This prescription is sent to a partner pharmacy near you. You will receive an SMS when your medicines are ready for pickup.

We have partner pharmacies across major cities in Pakistan. The nearest pharmacy will be assigned based on your address, and you will receive the location details via SMS.

If a prescribed medicine is not available, our pharmacy team will work with your doctor to find an equivalent alternative. You will be notified of any changes.

Initially, medicines are provided for 30 days. For chronic conditions, you can request refills through your dashboard or by contacting our helpline.

Monthly stipends are financial assistance provided to eligible patients to help cover their healthcare-related expenses. This is especially for patients with chronic conditions who need ongoing treatment.

Eligibility is based on medical need, financial situation, and family circumstances. Priority is given to patients with chronic conditions, orphans, widows, and those with disabilities.

Stipend amounts vary from Rs. 3,000 to Rs. 15,000 per month based on individual circumstances and medical needs. The amount is determined during the application review.

Stipends are transferred directly to your bank account or mobile wallet (JazzCash/Easypaisa) on the 5th of each month. You will receive SMS confirmation.

You can donate through our website using JazzCash, Easypaisa, bank transfer, or credit/debit card. We accept Zakat, Sadqa, Fitrana, and general donations.

Yes, our healthcare programs are Zakat-eligible. We ensure that Zakat funds are distributed strictly according to Islamic guidelines to those who qualify as mustahiq (deserving).

Yes, donors receive a unique reference number and can track how their donation is utilized through our transparency dashboard. You can see exactly which patients benefited.

Yes, you can choose to sponsor a specific patient's treatment or medicines. Contact our team for patient sponsorship options.